Privacy Policy



This Privacy Policy applies when you use Karmenn's services, our websites and when you contact us using the means we make available to you (telephone, chat, email and social networks), and through it, in accordance with our commitment to transparency, we inform you about the data we collect and what we use them for. This Policy is permanently accessible through the link provided on the website, called "Data Protection", and may be updated at any time, either as a result of a regulatory change or due to a change in the configuration of the services or the type of business developed. Modifications that imply changes in the provision of the contracted service, or require the consent of the interested parties, shall be communicated with fifteen calendar days' notice so that the interested parties may express their opposition to the processing of their data according to the described change, or so that the clients may adopt the measures they deem appropriate in relation to the communicated modification. If after the period provided, the user accesses the services again or does not communicate their opposition, the new conditions will be understood to be accepted.



Who is the Data Controller?



Plastymed Technical Plastic, Sociedad Limitada - CIF B05547799Postal address: Calle Melilla S/N, 30500 MurciaTelephone: 968 823 36362mail: info@plastymed.com



For what purposes and on what grounds do we process the data?



No data is required to access and/or browse the karmenn.com website. The mandatory nature of the response to the questions posed, or the data requested through the website, is indicated by the addition of an asterisk (*) after the question or form field. If the required data is not provided, it will not be possible to provide the requested service or functionality. Karmenn does not process data of minors in any case, since only persons of legal age with full capacity to act in legal transactions are allowed to register as users and contract services through the website Karmenn.com. Karmenn processes the registered information in accordance with the following purposes:



Customers: the data provided when registering as a user and contracting services, those collected by any of the means or contact channels identified on the website (including chats or phone calls), and those collected through Karmenn services, are used for the purpose of managing the account and services contracted by users, both at technical level and at accounting, tax and administrative level, and/or to notify them of incidents or any information of interest about their services. To this end, and in compliance with tax and data protection regulations, the invoicing data provided by users is checked by consulting the data quality service of the tax authorities, and any data that proves to be inaccurate is rectified. The legitimate basis for the processing is the provision of the service or execution of the contract. Video surveillance: the data captured by the video surveillance systems are processed in order to guarantee the security of persons, goods and facilities. Promotions: Karmenn uses the contact data provided by users to send them, by electronic means or not, information about the improvements it is implementing in the services they have contracted, and to keep them informed about the news that may be of interest to them (offers and promotions), i.e., direct marketing purposes. Karmenn is absolutely contrary to the practice of spamming: the user is the one who decides -and authorizes- whether or not to receive such communications, either by registering as a user in karmenn.com and, therefore, accepting this Policy, or by requesting information of this type by any of the means of contact provided on the web. Traffic and location data: Karmenn keeps the data generated in the framework of the provision of electronic communications services, available to the competent authorities, in accordance with Law 25/2007 of 18 October. This data is not used for commercial promotion purposes. Candidates: the data provided by those interested in working at Karmenn are used in the selection processes of employees that we develop. Abuse: the data provided when reporting a complaint is used for the purpose of analysing the case, providing the corresponding response and accrediting compliance with the obligations associated with its management, as well as for the defence in potential claims. Contact: the data received by any of the means and/or channels of contact indicated on the website are used for the purpose of managing the requests or incidents communicated by the interested parties. Calls may be recorded in order to improve the quality of services and for security reasons to accredit the instructions received or the information provided. The legitimate basis for the processing is the legitimate interest of Karmenn in attending and managing the requests received.Blog: the data provided are processed for the purpose of managing the comments sent. By submitting a comment, the interested party is authorizing the publication of his or her 'name name' and, where appropriate, the 'avatar' used when leaving the comment.Automated publication in social networks: users who use the automated publication service in social networks must provide their access keys (username/email address and password) to these networks. These passwords are used for the sole purpose of publishing the content provided by users on their behalf. Such content must respect both current legislation and the conditions of use of the social networks themselves. The legitimate basis for the processing is the provision of a service.promotional activities on social networks: the data of participants in promotional activities through social networks are processed for the sole purpose of carrying out the corresponding promotional activity, draw or competition, as well as the delivery of the corresponding prize, where appropriate. Security: audit records of Karmenn's information systems and networks are kept in order to maintain the security of networks, technical infrastructure and services, and to detect or prevent abusive or fraudulent use of services or websites. The legitimate basis for the processing is the legitimate interest of Karmenn.Exercise of rights by data subjects: the data provided are used for the purpose of attending and responding to data subjects who exercise their rights in accordance with data protection regulations. The legitimate basis for the processing is compliance with a legal obligation and the data will be kept for the time necessary to fulfil the purpose for which they were collected and to determine any liabilities that may arise from that purpose and from the processing of the data.Data protection notifications: the data provided are used for the purpose of handling security-related incidents and notifications in accordance with data protection regulations. The legitimate basis for processing is compliance with a legal obligation and the data will be retained for the time necessary to fulfil the purpose for which it was collected and to determine any liabilities that may arise from that purpose and from the processing of the data. Affiliates: the data is used for the purpose of formalising, developing and executing the Affiliate Programme. The legitimate basis is that the processing is necessary for the execution of the contractual relationship between the parties. Newsletter Blog: subscribers' data are used for the purpose of sending them a fortnightly newsletter with the contents of the blog. The legitimate basis for the processing is consent. 



Karmenn will only process the personal data of data subjects in accordance with the purposes described in this Policy and in the General Terms and Conditions of the services contracted in each case. Data subjects are informed of the processing of their data in the terms indicated above by accepting this Privacy Policy when registering as a user of Karmenn, or when contracting the specific service that requires such processing in accordance with the General Terms and Conditions of the corresponding service.Users must refrain from providing personal data of other interested parties, unless they have the relevant authorization, according to which such interested parties will have been previously and duly informed about the content of this Privacy Policy and, specifically, that they consent to their data being provided to Karmenn to be processed in accordance with the corresponding purposes. 



User accounts created in breach of any prohibition set out in this Privacy Policy, in the Conditions of access and use of the website or in the General Terms and Conditions of Contract will be immediately cancelled, unless they must be duly blocked for the formulation, exercise or defence of claims.



How long do we keep the data?



The data provided and collected will be processed solely and exclusively for the necessary time and for the purposes for which they have been collected at all times, as well as to determine the possible responsibilities that may arise from the purposes of the processing. Karmenn has established different retention periods depending on the type of data and the applicable purpose of their processing. The applicable periods, unless a different period is specified in the General Terms and Conditions of the corresponding service, will be:



Customers and Affiliates: the data will be kept for as long as the contractual relationship is maintained, plus an additional maximum period of 6 years after the end of the contract, in application of civil, commercial and tax legislation, unless they must be kept blocked for the formulation, exercise or defence of claims.Video surveillance: images are kept for one month from the time they are captured, unless they must be kept blocked for the formulation, exercise or defence of claims. Promotions: the data will be processed for the duration of the contractual relationship until the data subject requests opposition or revokes consent. Traffic and location data: the data will be kept for a period of 12 months in accordance with the Electronic Communications Data Retention Act.Candidates: the data will be kept for a period of 12 months from the last expression of interest or consent, unless the data subject requests its deletion.Abuse: the data will be kept for 12 months, unless it must be kept blocked for the formulation, exercise or defence of claims.Contact: the data may be kept for a maximum of 12 months, unless it must be kept blocked for the formulation, exercise or defence of claims. Blog: the data will be processed as long as the interested parties do not request the deletion of their comments or revoke the consent given.Automated publication on social networks: the data will be processed as long as the functionality is not deactivated by the user.Promotional activities on social networks: the data will be kept for 12 months, unless it must be kept blocked for the formulation, exercise or defence of claims.Security: the data will be kept for 5 years, unless it must be kept blocked for the formulation, exercise or defence of claims.Exercise of rights by the interested parties: the data will be kept for the time necessary to comply with the purpose for which they were collected and to determine any possible responsibilities that may arise from said purpose and from the processing of the data.Data protection notifications: the data will be kept for the time necessary to comply with the purpose for which they were collected and to determine any possible responsibilities that may arise from said purpose and from the processing of the data.Newsletter Blog: the data will be processed as long as subscribers do not request to unsubscribe from the newsletter.



To which recipients will the data be communicated?



Karmenn does not communicate personal data to third parties, unless a regulation with the status of law provides otherwise or if it is necessary for the provision of the contracted service. Karmenn may communicate personal data to the competent authorities: tax and customs, judicial, law enforcement agencies, and any other recipient that according to current legislation is applicable. In relation to the communications necessary for the provision of the contracted service, those data that are essential to manage the user's request and provide the contracted services shall be communicated, indicating in the corresponding General Contracting Conditions the terms in which said data are communicated and the identity or category of recipients, as well as the country of destination and appropriate guarantees adopted in the event of transferring data outside the European Union. In any case, depending on the payment method selected, it will be necessary to communicate the relevant data to the financial and banking institutions in order to proceed with the collection of the services. In the event that a user leaves a comment or interacts socially with the Karmenn.com website or social networks in which it is present, you should be aware that your data will be published in the environment in which you act, that is, you will be expressly authorizing the communication of your data -associated with the action you perform- to other users accessing the website or social network.the data we process are only stored in our facilities, or in the facilities of our service providers, all located within the Spanish territory.



What are your rights in relation to your data? 



You have the right to obtain confirmation as to whether or not we are processing personal data concerning you, to access your personal data, and to request the rectification of inaccurate data or the completion of incomplete data. You also have the right to request the deletion of your data when, among other reasons, the data are no longer necessary for the purposes for which they were collected. karmenn will delete the data without delay unless it is necessary to retain them in compliance with a legal obligation, or for the formulation, exercise or defence of claims.In certain circumstances, you may request to limit the processing of your data, in which case we will block it and it may only be processed for the purpose of making, pursuing or defending claims. you have the right, in certain circumstances, to receive the personal data you have provided to us in a structured, commonly used and machine-readable format. In certain circumstances and for reasons based on your particular situation, you may object to the processing of your data and Karmenn will stop processing them, except for compelling legitimate reasons, or for the formulation, exercise or defence of claims.you can object to receiving commercial communications about our products and services at any time by selecting the option enabled in your Control Panel.all these rights can be exercised at any time by requesting it by mail addressed to the Legal Department of Plastymed S.L., at the following address: Calle Melilla S/N, 30500 Murcia; or by sending an e-mail to info@plastymed.com. In any case, the request must be accompanied by a copy of the official document proving the identity of the data owner. In the event that we have requested your consent to process the data, you can withdraw it at any time: by communicating it to Karmenn in the terms described in the previous paragraph, or by modifying your privacy options in your Control Panel. If you consider that you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the Spanish Data Protection Agency, the competent supervisory authority on data protection, whose contact details are: Calle Jorge Juan, 6 - 28001 Madrid. Users of Karmenn's website and services are responsible for the truthfulness, timeliness and accuracy of the data they provide to Karmenn, being considered truthful, current and accurate the data provided by themselves. Users can modify their data, and their preferences on the processing of the data provided, through the configuration of the options available in the "Customer Area" (also called "Control Panel"). Karmenn will take the necessary measures to delete and rectify without delay those data that prove to be inaccurate with respect to the purposes for which they are processed as soon as it becomes aware of their inaccuracy.